We originally contacted Derek back in December of 2019. To remortgage at that time would have resulted in a penalty from our mortgage provider to renew early. Derek scheduled a reminder to contact us September 2020. Everything was sorted quickly and within a matter of days Derek had secured us a better deal. From start to finish he was efficient and friendly and took all the hassle and stress from us. I would highly recommend, and we will continue to use Derek for years to come. Thank you.